Integrity

Loans Managers shall observe high standards of honesty and integrity in conducting their business and in the provision of services.

Objectivity

Loans Managers shall recommend the product which best suits the client’s needs and disclose to the client any limitation on their ability to provide objective services.

Competence

Loans Managers shall provide competent service and advise and maintain the necessary knowledge and skill to continue to do so in those areas in which the Loans Manager is engaged.

Fairness

Loans Managers shall provide services in a fair and reasonable manner.

Diligence

Loans Managers shall act with due skill and with due care and diligence in the provision of services.