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Based in Rockhampton, Queensland, The Rock Building Society Limited was established in 1967 and was listed on the Australian Stock Exchange in 1991.
The Rock Building Society is an Approved Deposit Taking Institution, governed by the Australian Prudential Regulation Authority.
The Rock Building Society has built a very sound reputation in Central Queensland as a home loan specialist, offering superior personal service at very affordable prices. The Rock provide retail financial services that range from home loans to savings and cash management accounts to business banking and insurance.
With The Rock Building Society’s strong customer focus, they provide these products and services to not only meet our customers’ needs, but also to exceed their expectations of personal service, convenience, speed and value.
The Rock Building Society can respond quickly to changing customer needs and they empower their people to make decisions. This strategy has seen the company expand its lending operations outside Central Queensland and now extends around Australia from Port Douglas to Perth.
The Rock Building Society maintains 10 branches and 12 agencies in Queensland, distributed from Cairns to Brisbane. The Rock’s loan customers are located throughout Australia, with approximately 50% based in Queensland.
The majority of The Rock’s depositors are based in Central Queensland. Customers can have their pay electronically credited to their account with The Rock and can access their funds using ATM or EFTPOS terminals, BPAY, telephone banking, internet banking, or by personal cheque.
The Rock owns and operates an insurance brokerage, RockSure, through which they have provided expert insurance services to our customers and the population of the region for over 15 years. As a Registered Insurance Broker, RockSure strives to provide their customers with the insurance product or service best suited to their needs at an affordable price. RockSure has access to an extensive range of quality insurance products from a wide selection of highly reputable insurers. These insurers make up the cream of the Australian industry.
The Rock will continue to research, develop and build its products and services in conjunction with its customers to the mutual benefit of both.
The mission of The Rock is to provide for the financial needs of customers by means of superior banking products and services and add value through service excellence.
The Rock Building Society strives to be a truly regional and customer-focused organisation which is respected for its reliability and integrity.
The Rock Building Society meets the expectations of our shareholders as an investment opportunity of choice by ensuring a sustainable business that meets the demands of the time.
At The Rock, they recognise that our people and teamwork are integral to the success of our operation. Therefore, they foster their employees’ career aspirations by creating a work environment conducive to job satisfaction and performance. The Rock Building Society abides by the values of integrity, commitment, respect, achievement and teamwork and pursue our mission with business vigour and vitality. |